Some teachers find me a bit frightening! Well perhaps it is not me personally, but people like me – a parent of a child with exceptional learning needs. It is not hard to imagine that it could be difficult for some teachers to muster up the courage, particularly if new to teaching, to share their concerns with a parent that the latter’s child has some exceptional learning challenges. Regardless of how difficult this may be for a teacher, having this discussion is of vital importance.
Over the last few years, I have had the opportunity to be a guest lecturer in the Faculty of Education in our community. The topic of these sessions has been on how to best deal with people like me! Given time constraints, and with a nod to the genius of David Letterman, I created my, “Top Ten List for Teachers for Talking to Parents of Children with Exceptional Learning Needs.” This list is not intended to be comprehensive…each situation is certainly different and brings with it many complexities. But, I am hoping it provides some guidance on how this difficult task can be accomplished, written of course, from the perspective of a parent.
Some context here is important. This Top Ten List primarily pertains to situations where the teacher notices a child struggling and wants to take the next step of seeking additional support to better identify and address a concern. The objective of the discussion is to involve the parent as a partner, and in so doing, build a relationship that is positive, collaborative and respectful. It goes without saying, but I will state it anyway, that the goal is to ensure a child receives all the support required to be a happy, successful and healthy learner whose potential is maximized.
The Top Ten List
1. Don’t wait too long. Intervention of any type is better if started earlier. Don’t assume a previous teacher has already approached parents about the need to bring in outside support, particularly for students in Grade 4 or higher. Unfortunately, the exceptional needs of many children are missed.
2. Preparation is critical. Your initial discussion with a parent is profoundly important. It is vital that meetings with parents be the end point of careful preparation.
Good preparation involves many different steps and considerations. Initial steps in the preparation process should include:
- Objective and careful observation of the student to identify their learning challenges and strengths
- Consulting with other teachers, particularly those in mentorship or consulting roles, to gain new insight and understanding into the unique needs of the student or similar students
- Collecting and organizing work samples. This is particularly useful to show parents, and help illustrate points you might want to make
- Organizing your thoughts, including the key messages or actions you would like to see achieved through the meeting
Schedule a meeting with the parents. NEVER attempt to handle serious issues in an informal manner on the fly. Ensure that the venue you have selected for the meeting is comfortable and accommodating. Privacy is important. Select an environment that encourages parents to feel welcome. Remember, they are not the enemy.
It is not all about a child’s weaknesses. There is a tendency for many teachers, in fact many professionals, to focus only on weaknesses or problems. All interviews with a parent should include discussion about a student’s strengths in addition to their learning challenges.
Recognize your own strengths and weaknesses. There may be areas in which you have greater skills and others where you have much to learn. Don’t oversell your abilities. But, at the same time, your opinion and observations have value. You have had a unique opportunity to see a child in an environment with others, and have a sense of whether a child is struggling relative to others.
There are consequences to failing to prepare for an initial meeting with a parent. They include:
- Parents may be put off and alienated
- Your credibility may be undermined
- Parents may deny the issues, but this might happen anyway. It is just more likely if you do not prepare well.
- Your relationship with both the parents and the student may deteriorate
- Possible needed assessments and interventions for the child may be delayed
- The child may suffer
3. Be flexible. Take cues from the parents. Listen actively to what parents are saying, including non-verbal communication. Your script and plans may not unfold exactly as you imagined. Be flexible, but remain focused on your goals of helping a student and in maintaining a positive relationship with the child’s parents.
4. Parents and families are not all the same. Consider family circumstances and plan accordingly.
- Be culturally sensitive. Gain rapport by being respectful and sensitive to cultural traditions.
- Be aware that you may be an imposing and intimidating figure to some. For example, families who are refugees from other countries may regard you as an authority or governmental figure; that may shape their interaction with you. Parents, who have not been successful at school themselves, may have preconceived notions of you and your role. They may be terrified to be back in an environment which caused them so much grief. Be sensitive to this reality.
- The family situation certainly impacts a student’s performance at school. Health issues, a death in the family, marital discord and divorce, and a host of other considerations can affect a student. Life happens at home. You may not know about a child’s home life. And, families may be unwilling to share this information with you.
5. What you say isn’t always what parents hear. Most parents will be listening with an emotional filter. They may only catch parts of what you say. An analogous situation may be when you go to see a doctor, and return home remembering only one-quarter of what your physician may have told you!
Here is a possible example of what you may say, and what a parent may hear. Also to be considered, what the parent is thinking as you are speaking.
What you say!
“Thank you for coming in today to speak with me about your son. It has been wonderful to get to know him this year. He is such a creative person. …I find now that there has been a bit more time to assess his performance; he is really struggling with reading and writing. I know that he tries very hard and I am pleased about that. But, he is really having a tough time keeping up with the curriculum. What I would like to suggest is that in order for me to do the best possible job with him as his teacher, I would like to have one of the experts from downtown test him so that we can learn more about how he learns.”
What you said run though a parent’s emotional filter and thoughts as you speak!
“Thank you for coming in today to speak with me about your son. It has been wonderful to get to know him this year. He is such a creative person. …I find now that there has been a bit more time to assess his performance, he is really struggling with reading and writing. [Oh d@*m! I thought it would be better this year with this teacher… She is supposed to be so good.] I know that he tries very hard and I am pleased about that. [What did she say?] But, he is really having a tough time keeping up with the curriculum. What I would like to suggest is that in order for me to do the best possible job with him as his teacher, I would like to have one of the experts from downtown test him so that we can learn more about how he learns. [What is going to happen now?].”
6. Avoid reactive language. Reactive language will evoke strong and generally negative reactions, particularly in discussions with adults. Reactive language includes phrases like “must,” “should have,” or starting sentences with phrases like, “you have to….” Be extremely careful about using prescriptive language. It can undermine all your good efforts.
7. Build relationships. Identify common goals. Build on common understandings. One of the best ways to engage anyone is to consider where there may be common goals and build a partnership to achieve those goals. You share many common goals with the parent of a child who is struggling. You all want the child to succeed.
8. Recognize the grieving process. Most parents who newly discover that their children have exceptional learning or other needs go through a process of grieving. What may be impossible at one stage or time may be possible at a later stage.
9. Create an action plan with the parent. Better yet, collaborate with the parent to create the action plan. This action plan should also include dates for next steps and strategies for ongoing communication with the parent.
10. Remember that what you are doing is important. A child’s future, indeed his or her life, may depend upon your actions.
Kathryn Burke, BA (Hon), MA is the founder of LDExperience. Follow Kathryn on Facebook and Twitter.
© Kathryn Burke and LDExperience. If citing this article, please do so as follows: Kathryn Burke, “Talking to Parents of Children with Exceptional Learning Needs: A Parent’s Top Ten List for Teachers” www.LDExperience.ca, September 3, 2010.


